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RE: Automate just locks up randomly with error in Event Viewer
We have the same problem.
Computer is virtual under VMware. Do you use virtual or real machines?
Has anybody tried an automatic restart of Automate service?
Windows Server 2022 Datacenter, 21H2
Automate 2022.1 22.1.1.16
Random crashes at around 23:50.
Log Name: Application
Source: Automate 2022
Date: 23. 09. 2023 23:51:42
Event ID: 0
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: xxxx
Description:
clsTaskServiceWrapper thread has thrown an unhandled exception: Access violation at address 000000000059AF1B in module 'AMTS.exe'. Read of address FFFFFFFFFFFFFFFF
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Automate 2022" />
<EventID Qualifiers="0">0</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2023-09-23T21:51:42.5945747Z" />
<EventRecordID>214595</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>xxxxx</Computer>
<Security />
</System>
<EventData>
<Data>clsTaskServiceWrapper thread has thrown an unhandled exception: Access violation at address 000000000059AF1B in module 'AMTS.exe'. Read of address FFFFFFFFFFFFFFFF</Data>
</EventData>
</Event>