• RE: Google Chrome profiles do not work

    Ending up using the AutoMate http action as site required NTLM authentication
     
  • RE: Google Chrome profiles do not work

    Having the same issue.  Browser Automation is not saving the profile info.  
  • RE: HTTP PATCH Method

    Looks like it was added in 11.5&nbsp;&nbsp;<br> <br> https://hstechdocs.helpsystems.com/releasenotes/Content/_ProductPages/Automate/AutomateAMEnt.htm<br> &nbsp;
  • RE: HTTP PATCH Method

    I see Patch is included in current release 11.6.0.70
  • RE: Sharepoint connection

    <strong>Take a look at similar thread below</strong>.&nbsp; This is a general issue with AM11 SharePoint Online.&nbsp; In the examples above the connection step with username/password isn't even used until an actual SharePoint action like get list, upload file, download file is executed.&nbsp;<br> <br> https://community.helpsystems.com/forums/automate/error-messages/622871dc-62c6-ec11-bea2-00155de18db0
  • RE: SharePoint Online

    Hi Debi,&nbsp; I had similar issue with AutoMate 11 using SharePoint Online<br> <br> <strong>*** The below is my own personal knowledge and sharing in case others are having similar issue. Use steps/advise at your own risk ***&nbsp;</strong><br> <br> Even if you download and install 11.6 it will not resolve this issue.&nbsp; &nbsp;It requires this patch.<br> <br> I worked with HelpSystems support. Last communication I had with support was 11/2021 and&nbsp;development team was working to get it fixed for 11.7 next release.&nbsp; No ETA at that time.<br> <br> <span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif">Originally&nbsp;</span></span></span>it required 2 changes to resolve.&nbsp; <strong>Start with 2 change</strong> and if that works skip Change 1 dealing with TLS<br> <br> <strong>1st change </strong>was with Window Server Client Protocols&nbsp;<br> <br> I used a tool called IIS Crypto 3.1 Nartac Software and had to enable Client Protocols for TLS 1.0&nbsp;<br> Seems either AutoMate or SharePoint required this the lower level.&nbsp; Thinking Microsoft windows updated this since TLS 1.2 is standard.<br> <br> For Server Protocols&nbsp;&nbsp; enable:&nbsp;<br> Multi-Protocol Unified Hello<br> PCT 1.0<br> SSL 2.0<br> TLS 1.1<br> TLS 1.2<br> <br> For Client:&nbsp; enable:&nbsp;<br> Multi-Protocol Unified Hello<br> PCT 1.0<br> SSL 3.0<br> TLS 1.0<br> TLS 1.1<br> TLS 1.2<br> <br> <br> <strong>2nd change</strong> was to replace AM11 SharePoint plug-ins with updated ones from AutoMate support.<br> I originally replaced the AM11 plug-ins with AM9 and that worked and then AutoMate support provided AM11 plug-ins<br> <br> <span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="background:whitesmoke"><span style="line-height:107%"><span style="font-family:&quot;Hind Vadodara&quot;"><span style="color:#333333">This patch is for AM11 Desktop 32 bit. If using 64 bit check with HelpSystems Support for help&nbsp; - I don't know if the plug-ins are the same for 32 and 64 bit</span></span></span></span></span></span></span></span><br> <br> <br> <span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="background:whitesmoke"><span style="line-height:107%"><span style="font-family:&quot;Hind Vadodara&quot;"><span style="color:#333333">Installation Steps:</span></span></span></span></span></span></span></span><br> <span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="background:whitesmoke"><span style="line-height:107%"><span style="font-family:&quot;Hind Vadodara&quot;"><span style="color:#333333">1. Shutdown any Automate 11 windows currently open and stop the AutoMate11 service.</span></span></span></span></span></span></span></span><br> <br> <span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="background:whitesmoke"><span style="line-height:107%"><span style="font-family:&quot;Hind Vadodara&quot;"><span style="color:#333333">2. Change directory to C:\Program Files (x86)\AutoMate 11&nbsp; &nbsp;</span></span></span></span></span></span></span></span><br> <br> <span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="background:whitesmoke"><span style="line-height:107%"><span style="font-family:&quot;Hind Vadodara&quot;"><span style="color:#333333">3. Rename the following files with the .bkup extension, or otherwise back the files up.<br> <br> Files</span></span></span></span></span></span></span></span><br> <span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="background:whitesmoke"><span style="line-height:107%"><span style="font-family:&quot;Hind Vadodara&quot;"><span style="color:#333333">1. AutoMate.Plugins.SharePoint.dll </span></span></span></span></span></span></span></span><br> <span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="background:whitesmoke"><span style="line-height:107%"><span style="font-family:&quot;Hind Vadodara&quot;"><span style="color:#333333">2. AutoMate.Plugins.SharePoint.Runtime.dll </span></span></span></span></span></span></span></span><br> <span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="background:whitesmoke"><span style="line-height:107%"><span style="font-family:&quot;Hind Vadodara&quot;"><span style="color:#333333">3. AutoMate.Plugins.SharePoint.Server2013.dll </span></span></span></span></span></span></span></span><br> <span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="background:whitesmoke"><span style="line-height:107%"><span style="font-family:&quot;Hind Vadodara&quot;"><span style="color:#333333">4. AutoMate.Plugins.SharePoint.UI.dll </span></span></span></span></span></span></span></span><br> <span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="background:whitesmoke"><span style="line-height:107%"><span style="font-family:&quot;Hind Vadodara&quot;"><span style="color:#333333">5. Microsoft.SharePoint.Client.dll </span></span></span></span></span></span></span></span><br> <span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="background:whitesmoke"><span style="line-height:107%"><span style="font-family:&quot;Hind Vadodara&quot;"><span style="color:#333333">6. Microsoft.SharePoint.Client.Runtime.dll </span></span></span></span></span></span></span></span><br> <span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="background:whitesmoke"><span style="line-height:107%"><span style="font-family:&quot;Hind Vadodara&quot;"><span style="color:#333333">7. Microsoft.SharePoint.Client.Search.dll </span></span></span></span></span></span></span></span><br> <span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="background:whitesmoke"><span style="line-height:107%"><span style="font-family:&quot;Hind Vadodara&quot;"><span style="color:#333333">8. Microsoft.SharePoint.Client.WorkflowServices.dll</span></span></span></span></span></span></span></span><br> <br> <span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="background:whitesmoke"><span style="line-height:107%"><span style="font-family:&quot;Hind Vadodara&quot;"><span style="color:#333333">4. Unzip the debug patch file&nbsp;<strong>AM-19887-11.4.11.2-test-patch-20210216.zip </strong>and copy the replacement DLLs to the&nbsp;C:\Program Files (x86)\AutoMate 11 directory. </span></span></span></span></span></span></span></span><br> <span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="background:whitesmoke"><span style="line-height:107%"><span style="font-family:&quot;Hind Vadodara&quot;"><span style="color:#333333">The replacement DLLs <strong><em>may</em></strong> need to be unblocked (via the properties window) Right click on the files &gt; select properties &gt; check if there is unblock option</span></span></span></span></span> (If it needs to be unblocked it will be on general tab bottom right under the advanced button)</span></span></span><br> <br> <span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="background:whitesmoke"><span style="line-height:107%"><span style="font-family:&quot;Hind Vadodara&quot;"><span style="color:#333333">5. Restart the AutoMate 11 service.</span></span></span></span></span></span></span></span><br> <br> <span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><span style="font-size:10.5pt"><span style="background:whitesmoke"><span style="line-height:107%"><span style="font-family:&quot;Hind Vadodara&quot;"><span style="color:#333333">6. Try running your SharePoint online task again </span></span></span></span></span></span></span></span><br> <br> <br> <br> <br> <br> <br> &nbsp;