Problem Statement:
When logging into the ShowCase server in Warehouse Manager Client, receives error: "an unnamed file cannot be found."
Showcase is installed on a CITRIX environment. When customer logs into the network as LAN administrator, the Warehouse Manager Client works fine.
Solution:
- Warehouse Manager Client cache file (scadm32.scc) defaults to be written to the ShowCase install folder.
- Verify that the Cache File Directory is set to a valid path.
- Open Warehouse Manager Client and login to the data-source for the ShowCase Server.
- Select: Tools | Options | PC Cache | Cache File Directory.
Example: C:\Program Files\IBM\ShowCase\9
- Verify that the user has Read/Write Authority to the ShowCase install folder, unless you modify the location that this cache file is written.
- You can change the location where this cache file scadm32.scc is written.
- In Warehouse Manager Client.
- Open Warehouse Manager Client and login to the data-source for the ShowCase Server.
- Select: Tools | Options | PC Cache | Cache File Directory.
- Type in the desired path in Cache File Directory.
Ref#: 1475937
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