KB Article · Customer Portal

At the user level, set New Routing Notify to Y.
Start the Notification Event Monitor:
SBMJOB CMD(RJSIMAGE/DOCEVMON DELAY(*DELAY)) JOB(RJSEVMON)
Set the FROMADDR data area to the From email address that you would like the workflow notification emails to come from.
Set the FROMNAME data area to the From name that you would like the workflow notification emails to display.

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