WinSpool/400 Batch Report Server or WinSpool/400 Email Report Server succeeds in making a pass to download all selected report files, but then a Runtime error 52 occurs and the program exits.


There are two possible causes for this problem:
  1. In older versions of WinSpool/400 Batch Report Server or WinSpool/400 Email Report Server, this error occurs when the Polling Interval is 60 or above. Either change the Polling Interval to between 1 and 59 minutes or upgrade to:
    • WinSpool/400 Batch Report Server version 2.0.16 or above.
    • WinSpool/400 Email Report Server version 3.0.11 or above.
  2. If you are running the report server software constantly and are also running a back-up software product such as Arcserv, the back-up product is locking files during processing and causing the program to error and exit.

    As a work-around, run the report server from a job scheduler program using the following command lines:

    • For WinSpool/400 Batch Report Server: C:\WSPBCH32\WSPBCH32.EXE  ONCE
    • For WinSpool/400 Email Report Server: C:\WSPESR32\WSPESR32.EXE  ONCE

The programs will now make a single download pass and then exit after each pass. Set the job scheduler so that it does not process reports at the same time that the back-up software is running.
Note: Internet Explorer 5.0 contains a job scheduler program that can be used with Windows 95/98/NT.

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