Problem:

When trying to get to the WebDocs Windows log-in page, you get the following error:
 
Server Object Error 'ASP 0177 : 80040111'
Server.CreateObject Failed
Server object error 'ASP 0177 : 80040111'
Server.CreateObject Failed
/includes/util.asp, line 21
ClassFactory cannot supply requested class

Solution:

You need to re-register the rjsdocman.dll file:

  1. On the web server, go to Start > Run.
  2. Unregister the rjsdocman.dll by running:
    • For Windows XP: regsvr32 -u c:\windows\system32\rjsdocman.dll
    • For Windows 2000: regsvr32 -u c:\winnt\system32\rjsdocman.dll
  3. Re-register the rjsdocman.dll by running:
    • For Windows XP: regsvr32 c:\windows\system32\rjsdocman.dll
    • For Windows 2000: regsvr32 c:\winnt\system32\rjsdocman.dll
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