When troubleshooting a problem with one of the RJS Software Systems' connectivity products, change the Job Description for the user signing on to the AS/400 router. The settings listed below force a AS/400 job log to be created after every failed attempt to start a conversation between the AS/400 system and the router. You can then review the job log for errors.
To set a job description for message logging, use the CHGJOBD command and enter the following parameters:
Job description: RJS
Library: JOBDLIB
Message logging:
Level . . . . . . . . . . . . . . . . . . . . : 4
Severity . . . . . . . . . . . . . . . . . . . : 0
Text . . . . . . . . . . . . . . . . . . . . . : *MSG or *SECLVL
Log CL program commands . . . . . . . . . . . . : *YES
Note: Choosing *NOLIST in Text produces no job log.
The most common errors found are:
- The AS/400 access code for the RJS Software Systems product has been entered incorrectly.
- The user has too many libraries in their library list, so the RJS Software Systems product cannot add to the library list.
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