KB Article · Customer Portal

Problem:

You receive the following error when running any RJS Software product that requires Visual Basic 5.0 SP3 runtime files:

Run Time error 713
Class not registered.
Looking for object with CLSID:
'''{00000010-0000-0010-8000-00AA006D2EA4}'''

This class ID belongs to the DAO file DAO350.DLL and it appears that DAO is not registered on the PC.

Solution:

Make sure that you have installed the Visual Basic 5.0 Runtime files on your PC.
Find the file DAO350.DLL on your PC and register the file using the following command line:

REGSVR32.EXE DAO350.DLL
If this doesn't resolve the problem, contact RJS Technical Support for additional help.

Still have questions? We can help. Submit a case to technical support

Last Modified On:

You don't have the appropriate permissions.

No, open a new Support Case