The following settings can be used with the Email Report Server/400 V1.34 or above to debug problems when sending reports via email. Once these settings are enabled, the MAILSPLF command will create a spool file called: RJSERSLOG after each report is sent. The log will contain the entire SMTP mail session. You can check the log for errors.
Sign on to the AS/400 and run the following commands
ERSDEBUG OPTION(*SET) DEBUGOPT(*YES) ERSDBGPRT OPTION(*SET) DEBUGOPT(*YES)
Once these commands have been run you can manually or automatically attempt to email a report and the log report should be generated. Work with RJS Software Systems to analyze the error log if you need assistance interpreting the SMTP session log.
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