KB Article · Customer Portal

Problem:

When trying to send a large report (300+ pages), you get Error 00098.

Solution:

The Microsoft Exchange server is ending the data connection before the email is sent (generally after sending about 1000-2000 bytes of data).

Check the email buffer size:
DSPDTAARA DTAARA(RJSERS/ERSBUFFER)
If the buffer is set to 512, change it to 20480.
If you're trying to send a fax, check the following data area:
DSPDTAARA DTAARA(RJSERS/ERSBASE64)
If the data area is set to MAILSMTP5L, change it to MAILSMTP6L:
CHGDTAARA DTAARA(RJSERS/ERSBASE64) VALUE(MAILSMTP6L)

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