Debugging DOCSEND Email-Sending Problems in WebDocs iSeries

To troubleshoot problems when sending email in WebDocs iSeries, turn on the following debug settings so that the email commands create a spool file with the entire SMTP mail session after sending each report.
 
To debug WebDocs iSeries emailing:
 
  1. Sign on to the iSeries.
  2. Add the RJSIMAGE library:

    ADDLIBLE RJSIMAGE

  3. Turn on debugging:
    1. DOCDBG OPTION(*SET) DEBUGOPT(*YES)
    2. DOCDBGPRT OPTION(*SET) DEBUGOPT(*YES)
  4. Manually or automatically email a document with DOCSEND.

    A log is created.

  5. View the log. Depending on your set-up, the log spool file is named either:
    • RJSSMTPLOG
    • RJSIMGLOG with user data *SMTPLOG*

      Note: There is also a physical file named QTEMP/SMTPSTDOUT that contains the entire SMTP email session.

  6. Check this log for errors. Contact RJS Software if you need help interpreting the SMTP session log. 
Still have questions? We can help. Submit a case to technical support

Last Modified On:
You don't have the appropriate permissions.
No, open a new Support Case
+1 800-328-1000
[email protected]
Infrastructure Protection & Data Security
Managed Security Services
Automation
IBM i

Copyright © 2023 Fortra