Performance Issues When Opening Task Builder

 

SYMPTOMS
When opening Task Builder, load time can take up to 30 seconds.

CAUSE
Windows logo compliancy requires all installers, assemblies, EXE's and DLL's to be digitally signed and will verify the certificate revocation status at install and run time if it thinks it has internet access. If Windows is unable to connect to a certification authority due to network restrictions (corporate network, firewall, etc.) then it will eventually time out. This 10-30 second time out occurs at application run time and will occur at every run time until the certificate status is verified.

RESOLUTION
From Internet Explorer:

1. Click on Tools.
2. Click on Internet Options.
3. Select the Advanced tab.
4. In the Security section, disable Check for publisher's certificate revocation.
5. Click OK.

This will prevent Windows from verifying certificate revocation for the currently logged on user.

Applies To: Automate 7, Automate 8, Automate 9, Automate BPA Server 7, Automate BPA Server 8, Automate BPA Server 9