You can set up Email Report Server/400 to send a message ERS1001 - ERS1026 if MAILSPLF fails to send an email. Some miscellaneous errors can still cause a CPF9898 error to occur.
To enable sending specific messages when MAILSPLF fails:
CHGDTAARA DTAARA(RJSERS/ERSMAILSPM) VALUE(*YES)
To display the message descriptions:
WRKMSGD MSGF(RJSERS/ERSMSGF)
To disable sending specific messages when MAILSPLF fails so that MAILSPLF sends message ID CPF9898 when it fails for any reason:
CHGDTAARA DTAARA(RJSERS/ERSMAILSPM) VALUE(*NO)
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No, open a new Support Case
