Problem:
When checking in a document scanned with Imaging Scan Workstation on a Windows PC, you get:
Error 53 - File Not Found
If you log in as the administrator, no error occurs.
Solution:
- Make sure that Imaging Scan Workstation is not running.
- Give all users read and write access to the directory C:\Programs Files (x86)\HelpSystems\RJSIMGSCAN.
- Edit the RJSIMGSCAN.INI file in C:\Users\username\AppData\Local\RJS Software\Scan Workstation to add the following entries if missing:
tempimagefile=C:\Users\username\AppData\Local\RJS Software\Scan Workstation\RJSTEMPIMAGE.TIF
tempimagefilepdf=C:\Users\username\AppData\Local\RJS Software\Scan Workstation\RJSTEMPIMAGE.PDF
tempocroutputfile=C:\Users\username\AppData\Local\RJS Software\Scan Workstation\RJSTEMPOCR.TXT
Note: Where you see username in this step, replace username with the username of the user that has Scan Workstation installed on the pc and will be using Scan Workstation.
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