When checking in a document scanned with Imaging Scan Workstation on a Windows PC, you get:
Error 53 - File Not Found
If you log in as the administrator, no error occurs. 


  1. Make sure that Imaging Scan Workstation is not running. 
  2. Give all users read and write access to the directory C:\Programs Files (x86)\HelpSystems\RJSIMGSCAN.
  3. Edit the RJSIMGSCAN.INI file in C:\Users\username\AppData\Local\RJS Software\Scan Workstation  to add the following entries if missing:

    tempimagefile=C:\Users\username\AppData\Local\RJS Software\Scan Workstation\RJSTEMPIMAGE.TIF
    tempimagefilepdf=C:\Users\username\AppData\Local\RJS Software\Scan Workstation\RJSTEMPIMAGE.PDF
    tempocroutputfile=C:\Users\username\AppData\Local\RJS Software\Scan Workstation\RJSTEMPOCR.TXT

    Note: Where you see username in this step, replace username with the username of the user that has Scan Workstation installed on the pc and will be using Scan Workstation.

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