The following error return codes apply to SMTP/400, Email Report Server/400, and Mail Blast/400:
Error 00001
Unable to create SMTP signal handler. The native iSeries report converter cannot open an IFS output file when converting a report. You have an IFS security problem or you may need to contact RJS Software.
Error 00002
SMTP mail host could not be found. Make sure you are using a valid SMTP server host name from the iSeries host table or your DNS server. Do not use an IP address for the SMTP host name. Your SMTP server may also not be available. If you cannot PING your SMTP server host name, contact your organization's network support to make sure your SMTP server is operational.
Error 00003
Temporary message input IFS file could not be opened from the IFS. Contact RJS Software to determine the cause.
Error 00004
Temporary message input IFS file was zero bytes. Contact RJS Software to determine the cause.
Error 00005
Unable to open TCP/IP socket. Contact RJS Software to determine the cause.
Error 00006
Unable to connect to SMTP server. Make sure you are using a valid SMTP server host name from the iSeries host table or your DNS server. Do not use an IP address for the SMTP host name. Your SMTP server may also not be available. If you cannot PING your SMTP server host name, contact your organization's network support to make sure your SMTP server is operational.
Error 00007
Error writing HELO SMTP directive to SMTP server. You may not be connecting to a valid SMTP server. Contact your organization's network support to make sure your SMTP server is operational.
Error 00008
Error writing MAIL FROM directive to SMTP server. This SMTP server does not accept mail relaying, invalid FROM email addresses, or email addresses with brackets (<>) around them. Also, you may not be connecting to a valid SMTP server. If you continue to have this problem after checking the FROM email address, contact your organization's network support to make sure your SMTP server is operational.
Error 00009
Error writing RCPT TO directive to SMTP server. This SMTP server does not accept mail relaying, invalid TO email addresses, or email addresses with brackets (<>) around them. Also, you may not be connecting to a valid SMTP server. If you continue to have this problem after checking the TO email address, contact your organization's network support to make sure your SMTP server is operational.
Error 00010
Error occurred while writing email message DATA directive to SMTP server. You may have been abnormally disconnected from your SMTP server while sending an email message or you are not allowed to send email to this SMTP server. Try disconnecting and sending the email message again.
Error 00011
Error occurred while writing email message data to SMTP server. You may have been abnormally disconnected from your SMTP server while sending an email message or you are not allowed to send email to this SMTP server. Try disconnecting and sending the email message again.
Error 00012
Error occurred while writing end of email message data (.) directive to SMTP server. You may have been abnormally disconnected from your SMTP server while sending an email message or you are not allowed to send email to this SMTP server. Try disconnecting and sending the email message again.
Error 00013
Error occurred while writing email message QUIT directive to SMTP server. You may have been abnormally disconnected from your SMTP server while sending an email message or you are not allowed to send email to this SMTP server. Try disconnecting and sending the email message again.
Error 00017
Invalid response (not a 250) was received from your SMTP server after sending the HELO SMTP directive. You may not be connecting to a valid SMTP server. Contact your organization's network support to make sure your SMTP server is operational, or contact RJS Software to determine the cause.
Error 00018
Invalid response (not a 250) was received from your SMTP server after sending the MAIL FROM directive. This SMTP server does not accept mail relaying or invalid FROM email addresses. Also, you may not be connecting to a valid SMTP server. If you continue to have this problem after checking the FROM email address, contact your organization's network support to make sure your SMTP server is operational.
Error 00019
Invalid response (not a 250) was received from your SMTP server after sending the RCPT TO directive. This SMTP server does not accept mail relaying or invalid TO email addresses. Also, you may not be connecting to a valid SMTP server. If you continue to have this problem after checking the TO email address, contact your organization's network support to make sure your SMTP server is operational.
Error 00020
Message was not accepted for delivery by the SMTP server. You may have been abnormally disconnected from your SMTP server while sending an email message or you are not allowed to send email to this SMTP server. Try disconnecting and sending the email message again.
Error 00021
Authentication error when logging into SMTP server for authenticated SMTP. You may have been abnormally disconnected from your SMTP server while sending an email message or you are not allowed to send email to this SMTP server using SMTP authentication. Typically, this error occurs when Microsoft Exchange is the mail server.
Error 00022
Invalid response (not a 334) was received from your SMTP server after sending the AUTH LOGIN directive. You may not be connecting to a valid SMTP server or this SMTP server does not accept authenticated connections. If you continue to have this problem, contact your organization's network support to determine if authenticated SMTP is supported on your mail server. Typically, this error occurs when Microsoft Exchange is the mail server.
Error 00023
Authentication error when logging into SMTP server for authenticated SMTP. You may have been abnormally disconnected from your SMTP server while sending an email message or you are not allowed to send email to this SMTP server using SMTP authentication. Typically, this error occurs when Microsoft Exchange is the mail server.
Error 00024
Invalid response (not a 334) was received from your SMTP server after sending the USERID to the mail server. You may not be connecting to a valid SMTP server or this SMTP server does not accept authenticated connections. Your SMTP user ID and password may also not be entered correctly. If you continue to have this problem, contact your organization's network support to determine if authenticated SMTP is supported on your mail server. Typically, this error occurs when Microsoft Exchange is the mail server.
Error 00025
Authentication error when logging into SMTP server for authenticated SMTP. You may have been abnormally disconnected from your SMTP server while sending an email message or you are not allowed to send email to this SMTP server using SMTP authentication. Typically, this error occurs when Microsoft Exchange is the mail server.
Error 00026
Invalid response (not a 235) was received from your SMTP server after sending the PASSWORD to the mail server. You may not be connecting to a valid SMTP server or this SMTP server does not accept authenticated connections. Your SMTP user ID and password may also not be entered correctly. If you continue to have this problem, contact your organization's network support to determine if authenticated SMTP is supported on your mail server. Typically, this error occurs when Microsoft Exchange is the mail server.
Error 00098
SMTP timeout occurred. Most likely the SMTP API was unable to connect to the selected SMTP mail server.
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