Problem:

User is trying to convert files from a shared folder and receiving an error that the file is not found ?
 

Solution:

When PCL files reside in a shared folder, the IFS path to the file is a little bit different than when the file is in a regular IFS folder. 
 
Example file name RPT001.PCL which resides in an IFS folder named REPORTS:
/REPORTS/RPT001.PCL
 
Example file name RPT001.PCL which resides in a shared folder named REPORTS:
/QDLS/REPORTS/RPT001.PCL
 
If a user isn't sure where their report resides, ask them if it's in an IFS folder or an AS/400 shared folder. 
 
If the file resides in an AS/400 shared folder the path will always start with /QDLS.  
 
If the file resides in an IFS folder the path will always start with /.  
 
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