When you open WinSpool/400 Report Download, a dialog box displays that ACTSKIN4.OCX is not registered and the program stops.


On Friday March 28th, 2008, Symantec published a new virus definition file that considers ACTSKIN4.OCX suspicious and quarantines or deletes it. To resolve this issue:
  1. Disable Norton Anti Virus.
  2. Re-install Winspool/400 Report Download.
  3. Add C:\Windows\System32\ACTSKIN4.OCX to the exclusion list.
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