Problem Description:

After installing ShowCase server 9.1.0.2 patch, users are unable to connect. One of the following errors are displayed:

ShowCase IBM i Driver Error connecting to server 'svs4vs24:43435': Connection refused to host: 192.168.3.85; nested exception is: java.net.ConnectException: Connection refused: connect. [ OK ]
-or-
ShowCase Query  - 1 table(s) must be Change Linked to make the query executable [ OK ] [Cancel ]

Following the change-link dialog, the following displays:

ShowCase Query java.lang.NullPointerException [ OK ]
-or-
ShowCase IBM i Driver Server 'SVS4VS24:43438' not available. [ OK ]

Resolution:

Issue was resolved by:

  1. End the Showcase server
  2. Run the RMVSCTCP command with option Force Remove=*YES
  3. Run the ADDSCTCP and select different ports than used before

Details:

The errors are caused by communication problems related to the ports. In some cases, it's very difficult to determine if a specific port is blocked or in use on your network, and it's easier to simply select different ports.

The port affected generates a different error. The specific port can be identified, based on the error received by the user:

  • "java.net.ConnectException: Connection refused: connect." (Firewall port)
  • "1 table(s) must be Change Linked to make the query executable" (Compression port)
  • "Server 'system:port' not available." (Server port)

Watch the video below for more information.

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