Problem:

 
You have enabled the DOCACTIVEX data area to download and view documents without clicking Open or Save in a browser. However, when you click to view a document, the download meter shows but no document opens.
 

Solution:

The MAINURL data area in the RJSIMAGE library needs to be set to the base WebDocs URL. 
 
For example: If the URL for your WebDocs log-in page is http://1.1.1.1:1080/imageserver/doc100r?action=init, set the MAINURL data area to http://1.1.1.1:1080.
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