If you are on XP and are converting to RTF using WinSpool/400, you may getting an error 91 when converting. When you tried to open the RTF Converter by itself you would get an Error 42 - Application Violation.
Change the authority on the PC to Administrative and then you should be able to open the RTF Converter by itself and you should be able to convert the spool file using WinSpool/400.
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