Problem:

When you try to email a report using WinSpool/400 Email Report Server, the following error occurs:
 
Error -2147024770 TP: 20000
 
When you try to manually convert report to XLS using DataImport Report Converter, you get the following error:
 
Automation Error 820
 

Solution:

This issue can be caused by any of the following:
  • Components of DataImport Report Converter are not registered. Register the EXE by going to Start > Run on the PC and running the following command:

    RJSDIW.EXE /RegServer

  • You have insufficient rights on the server and/or the workstation or just copied files from one server to another.
  • The mask does not exist.
  • Turn off UAC
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