Problem:
When you use MERGELETTERPRINT to run FTPRUNPC and automatically print the document after a merge completes, you get the following error in the job log:
Additional Message Information
Message ID . . . . . . : CPF9898 Severity . . . . . . . : 40
Message type . . . . . : Escape
Date sent . . . . . . : 06/25/02 Time sent . . . . . . : 16:18:05
Message . . . . : FTP Command Error: 500 MS Word OLE error: 5216 There is a
printer error..
Cause . . . . . : This message is used by application programs as a general
escape message.
The File > Save As dialog box also displays in Microsoft Word.
Solution:
The printer name in FTPRUNPC is invalid. To find the correct printer name to use:
- In Microsoft Word, go to File > Print.
- For the printer to use, make sure you copy the printer name exactly how it displays on this screen.
Note: Printer names are case sensitive.
-
Make sure you are using the following syntax in FTPRUNPC, substituting your printer name for
HP LaserJet 4000:
RJSFTP/FTPRUNPC RMTSYS(&RTNIP)CMD('MERGELETTERPRINT~C:\TEMP\MERGE1.DOT~C:\TEMP\MERGE1.TXT~HP Laserjet 4000') OPTION(*WORDOLE)
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