Problem:

With WinSpool/400 Email Report Server, you get an email address resolution failure and an Ambiguous Recipient error message.
 
For example: If you have two email addresses in the address book - Phoenix and Phoenix1 - and you enter the address Phoenix, a message displays that Windows Messaging found more than one email recipient for an address.
 

Solution:

This issue was resolved in Microsoft Exchange version 5.5 SP1 (Service Pack 1).
 
Otherwise, you would need to set up your email addresses so that no email address is a substring of another. For example: Phoenix Main Office, Phoenix Airport1, and Phoenix Airport2.
Still have questions? We can help. Submit a case to technical support

Last Modified On:
You don't have the appropriate permissions.
No, open a new Support Case