KB Article · Customer Portal

Problem:

After you upgrade your OS/400 operating system, when you go to the WebDocs log-in screen in a web browser, you get Error 500.

Solution:

Delete the old QTMHCGI service program from the RJSIMAGE library and then copy the new service program from the QTCP library to RJSIMAGE:

Delete the old service program:
DLTSRVPGM SRVPGM(RJSIMAGE/QTMHCGI)
Copy the new service program to RJSIMAGE:
CRTDUPOBJ OBJ(QTMHCGI) FROMLIB(QTCP) OBJTYPE(*SRVPGM) TOLIB(RJSIMAGE) NEWOBJ(*OBJ)

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