Problem:
When you use MERGELETTERPRINT to run FTPRUNPC and automatically print the document after a merge completes, you get the following error in the job log:
Additional Message Information
Message ID . . . . . . : CPF9898 Severity . . . . . . . : 40
Message type . . . . . : Escape
Date sent . . . . . . : 06/25/02 Time sent . . . . . . : 15:24:49
Message . . . . : FTP Command Error: 500 MS Word OLE error: 4605 This method or property is not available because the current mail merge main document has no merge.
Cause . . . . . : This message is used by application programs as a general escape message.
The File > Save As dialog box also displays in Microsoft Word.
Solution:
- If there was a hardware change to the PC, Microsoft Word needs to be activated. Perform a merge manually through Microsoft Word to do so.
- Make sure the template that you are trying to open is set up as a letter mail merge document.
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