Problem
Fax Mail Subject: test (RPTID:000000005)
FaxPress Plus Server returned the following error:
Conversion failed (9905)
Fax Recipient Information:
Name: RJS
Voice Phone Number: 9528983038
Company Name: RJS Software Systems
Fax Number: 9528981781
Solution
Make sure you can open the PDF document on the fax server.
If the customer has a FaxPress Premier/Enterprise the PDF should be created in C:\Castelle\NS\spool
Ensure that automatic updates for Adobe Acrobat Reader are disabled.
Last Modified On:
No, open a new Support Case
