Posted Wed, 21 Apr 2021 03:14:39 GMT by

We are just starting to get setup with Webdocs for Windows.

One thing I see in the manual is that users can reject documents from a route.

I don't see where the user would select a document to be rejected from their inbox.

Am I missing something in the WebDocs Route Designer? Or is it a user permission?

Thanks for your help.


Posted Sun, 25 Apr 2021 09:17:12 GMT by

 Hello James,

The terminology in the manual might be a bit inconsistent / vague. 

Each route has two optional settings "Allow user to return a document" and "Clear from route after return". 

  • Allow user to return a document will send the document back to the previous step. 
  • Clear from route after return will remove the document from the route.



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