Posted Wed, 05 May 2021 16:21:36 GMT by

Good day

My DAT files are not updating from the Insite portal or from the endpoints.  I run the following command on the endpoint:

/opt/sgav/avupdate --avget --ptavrepo http://xxx:8023

Powertech Antivirus DAT update 5.4.2-783 starting
Wednesday, May 05 21 10:15:51 AM
Source=http://xxx:8023
avget http://xxx:8023/datinfo ...
ERROR! See /opt/sgav/log/avget.log for details.
failed to transfer datinfo, check source/path

 

cat /opt/sgav/log/avget.log
Requesting file from 'http://xxx:8023/datinfo'...
Download Attempt #: 1
Download error: Get http://xxx:8023/datinfo: net/http: HTTP/1.x transport connection broken: malformed HTTP response "\x15\x03\x01\x00\x02\x02"
Download Attempt #: 2
Download error: Get http://xxx:8023/datinfo: net/http: HTTP/1.x transport connection broken: malformed HTTP response "\x15\x03\x01\x00\x02\x02"
Download Attempt #: 3
Download error: Get http://xxx:8023/datinfo: net/http: HTTP/1.x transport connection broken: malformed HTTP response "\x15\x03\x01\x00\x02\x02"
Failed: Get http://xxx:8023/datinfo: net/http: HTTP/1.x transport connection broken: malformed HTTP response "\x15\x03\x01\x00\x02\x02"

 

I'm not sure what is causing the error; any help would be appreciated.

Posted Wed, 05 May 2021 16:22:46 GMT by

The error on the Insite Portal is:  exit status 1

Posted Wed, 05 May 2021 21:27:06 GMT by

Hallo Wympie,

We have moved this from the forums to the CRM system under new case CAS-0010254735.

I will assign it across to one of the team who know AV and INSITE and we will be in contact.

Regards,

 

Steve Warner

Senior Support Consultant

 

 

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