We have had several customers report that running Intermapper Remote Access on a Windows OS can make the text unreadable. Changing the screen resolution makes no difference.
Please try the following solution.
Go to C:\Program Files (x86)\InterMapper RemoteAccess > right click on InterMapper_RemoteAccess.exe > Properties > Compatibility > check Override high DPI scaling behavior, Scaled performed by > then change (drop down menu} below it to System Enhanced.
So far, the following hardware listed below have been reported to have this issue.
Windows 10 Education
- Dell Precision 5520
- Lenovo Laptop