Posted Thu, 27 Dec 2018 02:45:19 GMT by

We have had several customers report that running Intermapper Remote Access on a Windows OS can make the text unreadable. Changing the screen resolution makes no difference.

Please try the following solution.

Go to C:\Program Files (x86)\InterMapper RemoteAccess > right click on InterMapper_RemoteAccess.exe > Properties > Compatibility > check Override high DPI  scaling behavior, Scaled performed by > then change (drop down menu} below it to System Enhanced. 



So far, the following hardware listed below have been reported to have this issue.

Windows 10 Education

  • Dell Precision 5520
  • Lenovo Laptop
Posted Wed, 30 Oct 2019 04:36:39 GMT by

This was an issue for computers using 4K resolution as well. Thank you for the fix!

You must be signed in to post in this forum.