Troubleshooting SSL certificate upload errors

Q. I am having problems uploading an SSL certificate into InterMapper. I have included both the signed certificate and private key in a text file. When I try and upload it, InterMapper generates an error.

A. In order for InterMapper to upload a certificate created from a certificate request it didn't generate, it needs both the certificate and the key in the same file.

You should run a few openssl commands in terminal to point out problems with your certificate.

This one should tell you if the signed certificate looks good:

openssl x509 -noout -text -in server.crt

This one will tell you if the included key is good:

openssl rsa -noout -text -in server.crt

They both assume your file is named server.crt.

If you sees errors, you need to fix them before InterMapper can upload the certificate.