Q. What information is available for troubleshooting or debugging a problem with InterMapper Flows?

A. There are several sets of information available:

  • * The Copy to Clipboard button of the Flows Settings > About window collects a great deal of relevant information about the configuration of InterMapper Flows. You can paste this into an e-mail or a bug report (Help -> Report a bug...)
    * InterMapper can provide some debug information via the Telnet server. To do this, turn on the Telnet server in the InterMapper Server Settings. Then telnet to the InterMapper server and use the "flows" command to list the exporters that InterMapper knows about. Use the "ext" command to check that InterMapper has its own connection to the IMFlows server. You can copy/paste the output of these two commands into a bug report (Help -> Report a Bug...).