Intermapper License Key questions/issues:
For your license key questions please contact our license key department at keys@helpsystems.com.
*Make sure to include your OS + MAC Address (Hardware ID), Account Number and Company Name*.
Moving Licensing from one machine to another?
Please submit a hardware change request using the link below:
https://www.helpsystems.com/landing/hardware-change-form-non-ibmi-products
*make sure to include the letter that is in front of the letter/number combination. W, M, U -00:00:00:00:00:00* (the OS is required to generate the license)
You will find the hardware ID for InterMapper Server at > Edit > Server Setting > Properties
You will find the hardware ID for InterMapper RemoteAccess at Help > Registration > Request Trial
If you need any technical assistance please contact support at support.intermapper@helpsystems.com or 952-933-0609.
Downloads are available on the HelpSystems Community Portal,
https://community.helpsystems.com/login
