Posted Fri, 04 Jun 2021 09:16:27 GMT by

Product - Halcyon Network Server Suite

Remotely installing Managed Server software from CCM console to monitor Windows server 2008 with highest administrator access gives error " Error Opening Service Control Manager [Access is Denied]" Yes the message shows that "access denied" but again, I'm using Administrator access.

If I have to manually install the Managed Server Software, where do I find setup files?

Thanks for the assistance.  



Posted Fri, 04 Jun 2021 16:06:16 GMT by

Hi Shanil, The setup program is stored here:

C:\Program Files (x86)\Halcyon\Central Configuration Manager\Console\Setup

and is called:


Transfer that to the target endpoint desktop and run it from there. 

You can delete it after installation.



Posted Mon, 07 Jun 2021 08:38:32 GMT by

Thanks Mike!

Would you have any idea about "Opening Service Control Manager [Access Denied] error?

Posted Mon, 07 Jun 2021 16:10:04 GMT by

Hi Shanil - Suggest you log a support case through the portal or email us at [email protected] with more information.



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