Posted Fri, 17 May 2019 19:56:35 GMT by

Good morning,

I am having some problems with Automate unlock PC that I think is about the screen saving because previously when PC didn't have it, Automate was able to unlock PC and run tasks. This tasks have schedule triggers to specific hours.

I am waiting your response

 

Carolina 

 

 

Posted Wed, 22 May 2019 05:27:07 GMT by

Hi Carolina,

Would it be possible to set-up a remote support session where we can take a closer look at this issue? If this is possible please send an email over to AutoMate.Support@helpsystems.com with a list of your availability. In the email, also please verify the Operating System of the machine in question and it's bit level, as well as the version and bit level of the AutoMate software.
Note: Please reference this forum thread in your email.

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