Posted Thu, 27 Sep 2018 21:19:34 GMT by

in order to get our calendar function fixed, we loaded the latest version, 11.1.

Unfortuantely, we have found that it crashes.  Event viewer shows an Automate application error like so:


System.ServiceModel.FaultException`1[System.ServiceModel.ExceptionDetail]: The server threw an exception. (Exception from HRESULT: 0x80010105 (RPC_E_SERVERFAULT)) (Fault Detail is equal to An ExceptionDetail, likely created by IncludeExceptionDetailInFaults=true, whose value is:
System.Runtime.InteropServices.COMException: The server threw an exception. (Exception from HRESULT: 0x80010105 (RPC_E_SERVERFAULT))
at AutoMate.Communications.Server.AMTS.IAMTS.GetEvents(GetEventsRequestMessage Request, AMTSSession theSession)
at AutoMate.Communications.Server.AMTS.AMTSWCFServer.GetEvents(GetEventsRequestMessage Request)
at SyncInvokeGetEvents(Object , Object[] , Object[] )
at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)
at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage11(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)).



Posted Thu, 27 Sep 2018 22:35:32 GMT by


Would it be possible to set-up a remote support session where we can take a closer look at this issue? If this is possible please send an email over to [email protected] with a list of your availability. Also please verify the Operating System of the machine in question and it's bit level, as well as the version and bit level of the AutoMate software.
Note: Please reference this forum thread in your email.

Posted Thu, 27 Sep 2018 22:45:29 GMT by

Yes.   Email sent.   I can re-create the crash as needed for you.

Posted Wed, 03 Oct 2018 01:08:49 GMT by


We did receive the email and will continue to troubleshot via that case.  Once that case is complete, we will be updating this forum post once there is a resolution.

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