Posted Mon, 31 Jan 2022 16:26:33 GMT by Louis Stevenson Network Automation Analyst I
Hi, I’m struggling to OCR any pdf using AutoMate BPA. I first tried to OCR an entire document using our production installation, running V11.4.10.1.  This is producing the error “OCR failed (Error : Img_LoadFile#7000000A).

I then upgraded our development enviornment to V11.6.10.49 and attempted the same using the new Tesseract engine, which produced the error “Failed to load image: [pdf-file]

This has occurred for all tests using varying .pdf files. I even went so far as to create a test word-document and save as a .pdf to ensure there were no issues with the original .pdf files selected for testing, but the same error messages occurred with the new .pdf.
 
Posted Tue, 17 May 2022 14:33:14 GMT by Clarence Meeks Gate City Bank
WE have 11.6.10.49 in our test environment and experiencing the same issues.&nbsp; OCR does is not working with PDF files.<br> <br> In our production environment, we are running 11.6.0.70 and it is working great.

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